General Concerns or Complaints Form

If you have already attempted to resolve your complaint directly with the AccessOAP team, please use this form to submit your concern or complaint about your experience with AccessOAP to the independent review office.

The AccessOAP independent review office will review all concerns or complaints from individuals who have interacted with AccessOAP including:

  • individuals applying to the Ontario Autism Program
  • parents, legal guardians, and substitute decision-makers of members of the Ontario Autism Program
  • independent youth registered in the Ontario Autism Program
  • service providers who are eligible to deliver services (based on the ministry’s OAP guidelines)
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Monday, November 11, 2024

Any concerns or complaints related to the Determination of Needs process must be submitted within the current funding period. Concerns or complaints received after this period will not be considered.

Parent, Legal Guardian, or other complainant:

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By providing us with your email, you are giving us consent to email you about your complaint.

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If this is about the determination of needs interview process, please use the determination of needs concern or complaint form instead.

Independent Review Office: Determination of Needs Form

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